Prepared Starter/Plus/Pro/Unlimited
Starter
Plus
Pro
Unlimited
Configuration
10 articles
Supervisors
7 articles
OnScene
Prepared Assist ALL TIERS
Resetting User Passwords
Product: Prepared Assist Audience: Dispatchers, Supervisors & IT Admins Last Updated: 03/03/2025 You will be able to reset user passwords to resto...
Agency Chat
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/05/2025 After reading this section, you will...
Resolving Caller Permissions Errors
Product: Prepared Live Audience: Supervisors, Dispatchers, Call Takers, and Administrators Last Updated: 03/04/2025 After reading this section, you...
Prepared Assist Supervisor Tutorial Starter
Product: Prepared Audience: Supervisors Last Updated: 03/04/2025 After reading this section, you will understand how to manage nature codes , can...
Prepared Assist: Starter/Plus/Pro/Unlimited
Product: Prepared Assist - Starter/Plus/Pro/Unlimited Audience: Supervisors, Administrators, Call Takers, Dispatchers Last Updated: 03/05/2025 Afte...
What is Prepared Live?
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/04/2025 After reading this section, you will...
Weekly Leaderboards
Product: Prepared Audience: Supervisors & Admins Last Updated: 03/03/2025 After reading this section, you will be able to track dispatcher perform...
Managing Spam Callers
Product: Prepared Assist Audience: Dispatchers & Supervisors Last Updated: 03/03/2025 After reading this section, you will be able to identify, ma...
Signing In
Product: Prepared Assist Audience: All Users Last Updated: 03/03/2025] After reading this section, you will be able to log into Prepared Assist us...
CAD Integration
What is Prepared’s CAD Integration? Prepared integrates with Computer-Aided Dispatch (CAD) systems to enhance communication and streamline incident ma...
Minimum Technical Requirements
To successfully access and utilize Prepared, these are the minimum technical requirements that must be met by the PSAP. Dispatch Center Requirements ...
Logging Into Prepared
First-Time Login with Username + Password 1. Check Your Inbox: Upon initial setup or first-time login, you'll receive an email from Prepared. This e...
Using the Prepared Voice Translator
Product: Prepared Translator Last Updated: 04/28/2026 After reading this section, you will understand how to use the Prepared Translator tool , inc...
Sharing Incidents with External Partners
Product: Prepared Audience: Dispatchers & Supervisors Last Updated: 03/03/2025 You will learn how to share incident data, including media, with e...
Prepared — Historical Related Incidents
Product: Prepared Platform Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 08/20/2025 Support Contact: Support@prep...
Blurring Media
Product: Prepared All Levels Audience: Supervisors, Administrators Last Updated: 03/11/2025 After reading this section, you will understand how to ...
Unlimited
Product: Prepared Unlimited Audience: Supervisors, Dispatchers, and Call Takers Last Updated: 03/04/2025 After reading this section, you will under...
Text to 911
After reading this section, you will understand how to configure and use Text to 911 in Prepared , including how to transfer texts to the correct PSA...
Managing Incidents
Product: Prepared Assist Audience: Dispatchers & Supervisors Last Updated: 03/03/2025 After reading this section, you will understand how to creat...
Configuring Location Services
Product: Prepared Audience: Dispatchers, Supervisors & IT Admins Last Updated: 03/03/2025 This section explains how to configure and use Prepared’...
Archiving Incidents
Product: Prepared Assist Audience: Dispatchers & Supervisors Last Updated: 03/03/2025 This section will guide you on how to archive, search, and m...