Supervisors
Quick Start Guide: Supervisor Workflow
Product: Prepared Assist Pro & Unlimited Plans Last Updated: 03/03/2025 📌 What This Feature Does Supervisor Workflows automatically tag calls bas...
Using the Audio Setup Wizard
Product: Prepared Assist Pro Audience: IT Administrators Last Updated: 03/03/2025 This section will teach you how to configure audio capture, map ...
Real-Time Transcription Setup
Product: Prepared Assist Pro Audience: IT Admins & Supervisors Last Updated: 03/03/2025 After reading this section, you will be able to configure ...
Reviewing Analytics Reports
Product: Prepared Assist Audience: Supervisors & Admins Last Updated: 03/03/2025 After reading this section, you will be able to access, filter, a...
Broadcasting Messages to All Dispatchers
Product: Prepared Assist Audience: Supervisors Last Updated: 03/03/2025 After reading this section, you will be able to send broadcast messages to...
Reviewing Analytics Reports
Product: Prepared Audience: Supervisors & Directors Last Updated: 03/03/2025 You will learn how to access and customize analytics reports to trac...
Viewing/Searching the Incident Archive
By navigating to the Archive within the Prepared dashboard, users are able to search for and revisit specific calls should they need to access them. N...