Signing In

Edited

Product: Prepared Assist
Audience: All Users
Last Updated: 03/03/2025]


Outcome Statement

After reading this section, you will be able to log into Prepared Assist using either standard credentials or Single Sign-On (SSO).


Overview

Prepared Assist supports two login options:

  • Standard Login: Email and password.

  • Single Sign-On (SSO): Use your agency credentials via Okta, Azure AD, etc.


Prerequisites

✅ Prepared Assist account.
✅ Internet connection.
✅ If SSO is enabled, you need your agency credentials.


Step-by-Step Instructions

Standard Login

  1. Go to https://portal.prepared911.com.

  2. Enter your email and password.

  3. Click Login.

Using SSO

  1. On the login page, click Login with SSO.

  2. Enter your agency email address.

  3. Follow your agency’s authentication prompts.


Best Practices

  • Bookmark the login page for quick access.

  • Use password managers to securely store your credentials.

  • If using SSO, confirm your agency’s SSO configuration is up to date.


FAQs

Question

Answer

What if my password doesn’t work?

Use Forgot Password link.

Does SSO work from any browser?

Yes, if supported by your IdP.

What if my agency switches IdPs?

Contact Prepared Support for assistance.


Support & Additional Resources