Assistive Call Taking
Settings
15 articles
Location
Location from Multiple Sources
Product: Prepared ACT Audience: Call Takers, Dispatchers, Supervisors & Administrators Last Updated: 03/04/2025 After reading this section, you wil...
Z-Axis (Height Above Terrain)
Product : Prepared Audience : Call Takers, Dispatcher, Supervisors Last Updated : 03/04/2025 After reading this section, you will understand how to u...
What3Words
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/04/2025 After reading this section, you will...
Prepared: Location in Android, iOS, Safari
Product: Prepared A udience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 01/15/2026 After using this guide, you will b...
Map Dashboard
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/04/2025 After reading this section, you will...
Spoken Location
Product: Prepared ACT Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 02/24/2026 After reading this section, you ...
EED (Enhanced Emergency Data) and ELS (Emergency Location Services)
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/04/2025 After reading this section, you will...
Language
Prepared Translator
Product: Prepared Translator Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 07/17/2025 Support Contact: Support@pr...
Audio Translation and SMS (Texting) Translation
Product: Prepared ACT Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 03/04/2025 After reading this section, you ...
Using the Custom Dashboards
Product: Prepared ACT, Prepared AQA Audience: Supervisors, Dispatchers, Call Takers, Administrators Last Updated: 03/06/2025 After reading this sec...
Keyword Flagging vs. Transcript Search vs. Tags
Feature When to Use How to Set Up Example Keyword Flagging (Real-time Alerts) Use when you need immediate notifications (email/in-app) when a certai...
Focus Mode
Product: Pro, Unlimited, ACT Feature: Focus Mode Audience: Supervisors and Call-Takers Last Updated: 03/06/2025 After reading this section, you wi...
Insights
Audience : Call-Takers, Dispatchers, and Supervisors Last Updated : 03/03/2025 After reading this section, you will be able to understand how Insight...
Prepared Translator
Product: Prepared Translator Audience: Supervisors, Administrators Last Updated: 03/10/2025 After reading this section, you will understand how to ...
Multiview
The Multiview feature allows users—especially dispatchers and supervisors—to monitor, manage, and act on multiple radio channels in a single, unifie...
Analytics Dashboard
Product: Prepared Analytics Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 03/04/2026 Support: Support@prepared911...
Automated Abandoned 911 Call Text Messaging
Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 03/04/2025 Support Contact: Support@prepared911.com After completing...
Building Teams
After reading this guide, you will be able to: Create configurable teams within Prepared AQA Assign team leads and members Filter analytics by team Co...
Auto-Posting with ACT <> CAD Integration
Feature: Auto-Posting with ACT <> CAD Integration Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 02/19/2026 Support:...
Historical Incident Filters
After reading this guide, you will be able to filter Historical Incidents to quickly identify the most relevant prior calls based on phone number or ...
Call Taker Identification Setup (CallTaker ID)
Product: ALL Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 04/08/2026 Support: Support@prepared911.com Call Taker...
Use ArcGIS GIS Layers in the Map
Audience: Call Takers, Dispatchers, Supervisors, Administrators Last Updated: 04/14/2026 Support: Support@prepared911.com By the end of this guide...
Axon Body-Worn Camera Integration & Location Mapping
Product: Prepared Audience: Call Takers, Dispatchers, Supervisors, and Administrators Last Updated: 05/08/2026 Support & Additional Resources: S...