Auto-Posting with ACT <> CAD Integration
Product: Prepared ACT
Feature: Auto-Posting with ACT <> CAD Integration
Audience: Call Takers, Dispatchers, Supervisors, Administrators
Last Updated: 02/19/2026
Support: Support@prepared911.com
Outcome
By the end of this guide, you will understand how Auto-Posting works within the ACT <> CAD integration, what information is sent to CAD automatically, and how to enable this feature for your center.
Overview
Auto-Posting with ACT <> CAD integration reduces manual entry and streamlines call workflows.
When enabled, Prepared automatically posts key call details directly into your CAD system at specific moments during the call lifecycle. This improves consistency, reduces duplication of work, and ensures critical information is documented in real time.
This feature is available to centers using the ACT <> CAD integration.
What Automatically Posts to CAD
When Auto-Posting is enabled, Prepared sends the following information to CAD on your behalf:
1. Incident Description
When it posts: At the start of the call
Purpose: Provides an initial description of the incident based on available call data
2. High Priority
When it posts: If and when a high-priority designation is generated
Purpose: Ensures priority-level information is reflected immediately in CAD
3. Incident Summary
When it posts: At the end of the call
Purpose: Captures a structured summary of the incident for documentation and downstream workflows
Each of these postings happens automatically once the feature is enabled. No additional manual action is required from the call taker.
How Auto-Posting Improves Your Workflow
Auto-Posting is designed to:
Reduce duplicate data entry
Improve documentation consistency
Ensure priority flags are communicated immediately
Standardize how summaries are entered into CAD
Support a more seamless end-to-end call process
This is the first phase of a broader effort to create a more streamlined CAD experience.
Prerequisites
Before enabling Auto-Posting, your center must:
Be actively using Prepared ACT
Have an existing ACT <> CAD integration in place
Have confirmed technical compatibility with your CAD environment
If you are unsure whether your integration supports this feature, please contact our Support team.
How to Enable Auto-Posting
Auto-Posting must be enabled as part of your ACT <> CAD integration configuration.
If your center:
Already has ACT integrated with CAD and wants to enable Auto-Posting
Is interested in setting up ACT <> CAD integration
Submit a request through your standard integration channel or contact Support at Support@prepared911.com.
Prepared will coordinate configuration and validation with your team to ensure proper setup.
Frequently Asked Questions
Question | Answer |
|---|---|
Does Auto-Posting replace manual CAD entry entirely? | No. It automates specific data points (Incident Description, High Priority, and Incident Summary). Other CAD fields may still require manual entry based on your workflow. |
Can we customize what gets posted? | Configuration options may vary based on your CAD system and integration setup. Contact Support to discuss your environment. |
What happens if High Priority is never generated? | Nothing is posted for that field unless a high-priority designation is created during the call. |
Does this affect existing ACT workflows? | No. The feature enhances your workflow by automatically sending data to CAD, but does not alter how ACT functions internally. |
Is this available for all CAD vendors? | Availability depends on your specific CAD integration. Prepared will confirm compatibility during the integration review process. |
Support & Additional Resources
If you have questions about enabling Auto-Posting or integrating ACT with your CAD system, contact:
Prepared will work with your team to review integration requirements and next steps.