Quick Start: Reviewing Analytics Reports
Product: Prepared Assist
Audience: Supervisors & Admins
Last Updated: 03/03/2025
Overview
The Analytics Reports provide Supervisors and Admins with incident trends, dispatcher activity, and system usage data to support performance reviews and operational improvements.
Prerequisites
✅ Supervisor or Admin role required.
Step-by-Step Instructions
Access Analytics Module
Click Analytics from the main menu.
Select Reports
Choose a report type:
Incident Trends.
Media Collection Rates.
Dispatcher Workload.
Apply Filters
Filter by:
Date range.
Nature code.
Dispatcher.
Export Data
Click Export to download CSV or PDF reports.
FAQs
Question | Answer |
|---|---|
Can reports be scheduled? | Not yet, manual export only. |
Are all incidents included? | Yes, unless filters exclude certain types. |
Can media requests be tracked? | Yes, media request rates appear in reports. |