Quick Start: Enabling Apple’s EED and Google’s ELS
Edited
Product: Prepared Assist
Audience: Supervisors & IT Admins
Last Updated: 03/03/2025
Overview
This guide covers how to enable Apple’s Enhanced Emergency Data (EED) and Google’s Emergency Location Service (ELS) to improve caller location accuracy.
Prerequisites
✅ Supervisor or IT Admin role required.
✅ Caller location consent required.
Step-by-Step Instructions
Go to Settings > Location Services.
Enable Enhanced Emergency Data (EED) for Apple devices.
Enable Emergency Location Service (ELS) for Android devices.
Save changes.
FAQs
Question | Answer |
|---|---|
Do all devices support EED/ELS? | Only newer iOS and Android devices. |
Is location always accurate? | Accuracy depends on device and environment. |
Is consent required? | Yes, from the caller. |
Support & Additional Resources
Apple
iPhone
Google
ELS
EED