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Audience: IT, Admins
Last Updated: 02/24/2026

By reviewing this guide, you will confirm that your hardware, software, and network environment meet the minimum technical requirements to successfully run Prepared Assist and Prepared Live.

This guide outlines the supported operating systems, browsers, hardware specifications, and network requirements needed for optimal system performance. Reviewing these requirements before deployment helps prevent connectivity issues, degraded performance, and user disruption.

Before validating technical requirements, ensure you have:

• IT Admin permissions for initial setup

• Access to firewall configuration settings (if applicable)

Ensure user workstations are running one of the following:

• Windows 10 or later

• macOS 12 or later

Systems running earlier versions are not supported.

Ensure users access the platform using the latest version of one of the following browsers:

• Google Chrome

• Mozilla Firefox

• Microsoft Edge

Using outdated browser versions may cause performance or compatibility issues.

Confirm the following network configurations:

• Allow access to the approved Prepared domains

• Configure firewall settings to allow ports 443 and 3478

• Use an internet connection with at least 50 Mbps bandwidth to ensure smooth performance and a responsive user interface behavior

Lower bandwidth may result in delays, lag, or reduced system responsiveness.

Verify that each workstation meets or exceeds the following:

• CPU: 2.6 GHz or higher

• RAM: 4 GB or higher

• Reliable broadband internet connection

For high-volume centers or multitasking environments, higher specifications are recommended.

• Full User Guide

• Prepared Support

For additional assistance, contact: Support@prepared911.com