Quick Start: Managing Roles & Permissions
Product: Prepared
Audience: Supervisors & IT Admins
Last Updated: 03/03/2025
Overview
📌 What This Process Does
Allows supervisors and IT admins to assign and update user roles and permissions.
📌 When & Why You Use It
To grant appropriate access based on job responsibilities.
To ensure CJIS-compliant access control.
Prerequisites
✅ Supervisor or IT Admin role required.
Step-by-Step Instructions
Open Settings > Manage Users.
Search for the user.
Click Edit User.
Select the appropriate role (Dispatcher, Supervisor, IT Admin).
Adjust individual permissions if needed.
Click Save.
FAQs
Question | Answer |
|---|---|
What’s the difference between roles? | Dispatchers handle calls, Supervisors review incidents, IT Admins manage settings. |
Can I customize permissions? | Yes, depending on your agency’s setup. |
Is there an audit trail for changes? | Yes, all changes are logged. |