Quick Start Guide: Using the Audio Setup Wizard

Edited

Product: Prepared
Audience: Dispatchers
Last Updated: 03/03/2025


Overview

📌 What This Process Does
The Audio Setup Wizard helps dispatchers configure and test microphones, speakers, and headsets for Prepared calls.

📌 When & Why You Use It

  • During initial setup.

  • When switching to new audio equipment.


Prerequisites

✅ Prepared account and browser access.


Step-by-Step Instructions

  1. Open Settings > Audio Setup.

  2. Select your microphone and speakers from the dropdown lists.

  3. Click Test Audio to play a sample sound.

  4. Speak into the microphone to confirm input detection.

  5. Click Save Settings.


FAQs

Question

Answer

Can I change audio settings during a call?

Yes, but it may cause disruption.

What browsers are supported?

Chrome, Edge, Firefox, Safari.

Is there a recommended headset?

Check with your Prepared account manager for certified devices.