Quick Start Guide: Sharing Incidents with External Partners

Edited

Product: Prepared
Audience: Dispatchers & Supervisors
Last Updated: 03/03/2025


Overview

πŸ“Œ What This Process Does
This process allows you to share incidents, including media and transcripts, with external agencies or partners.

πŸ“Œ When & Why You Use It

  • To collaborate with law enforcement, fire, EMS, or neighboring jurisdictions.

  • To ensure accurate transfer of incident data.


Prerequisites

βœ… Dispatcher or Supervisor role required.


Step-by-Step Instructions

  1. Open the incident you want to share.

  2. Click Share Incident.

  3. Select the agency or partner from the list.

  4. Confirm the information to be shared (media, location, transcript).

  5. Click Send.


FAQs

Question

Answer

Can I share with agencies not using Prepared?

Yes, via secure email link.

Can I limit what’s shared?

Yes, you can exclude certain data before sharing.

Is sharing logged?

Yes, all sharing actions are logged.