Quick Start Guide: Archiving Incidents
Edited
Product: Prepared
Audience: Dispatchers & Supervisors
Last Updated: 03/03/2025
Overview
📌 What This Process Does
This process moves completed incidents to the Archived Incidents list, preserving them for review and reporting.
📌 When & Why You Use It
To keep the Active Incidents list clean.
To preserve incident data for compliance and analysis.
Prerequisites
✅ Dispatcher or Supervisor role required.
✅ Incident must be closed.
Step-by-Step Instructions
Open Incidents from the main menu.
Locate the completed incident.
Click Actions > Archive Incident.
Confirm the archive action.
FAQs
Question | Answer |
|---|---|
Can archived incidents be restored? | No, but they remain viewable. |
Who can see archived incidents? | Dispatchers, Supervisors, and Admins. |
How long are incidents stored? | Per your agency’s data retention policy. |