Quick Start: Resetting User Passwords
Edited
Product: Prepared
Audience: Supervisors & IT Admins
Last Updated: 03/03/2025
Overview
📌 What This Process Does
Allows supervisors or IT admins to reset passwords for Prepared users.
📌 When & Why You Use It
When a user forgets their password.
When a password reset is required for security reasons.
Prerequisites
✅ Supervisor or Admin role required.
Step-by-Step Instructions
Open Settings > Manage Users.
Search for the user.
Click Reset Password.
Confirm the reset.
The user receives a password reset email.
FAQs
Question | Answer |
|---|---|
Can users reset their own passwords? | Yes, through the Forgot Password link. |
Does Prepared support SSO? | Yes, if enabled for your agency. |
Is there a password policy? | Yes, passwords must meet agency-defined complexity rules. |
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