Quick Start: Reviewing Analytics Reports

Edited

Product: Prepared Analytics
Audience: Supervisors & Admins
Last Updated: 03/03/2025


Overview

πŸ“Œ What This Feature Does
Analytics Reports provide insight into incident trends, dispatcher performance, and system usage.

πŸ“Œ When & Why You Use It

  • To track operational performance and trends.

  • To identify training needs or process improvements.


Prerequisites

βœ… Supervisor or Admin role required.


Step-by-Step Instructions

  1. Click Analytics in the main navigation.

  2. Select Reports.

  3. Use filters to choose:

    • Date Range

    • Incident Type

    • Dispatcher

  4. Click Generate Report.

  5. Export data if needed (CSV, PDF).


FAQs

Question

Answer

Can reports be customized?

Yes, filters allow customization.

How long is data stored?

Per your agency’s retention policy.

Can reports be shared?

Yes, via PDF or secure links.