Common ANET‑Handled Complaints
Abandoned Vehicle
☐ Abandoned Vehicle - Driveway
☐ Abandoned Vehicle - Private Property
☐ Abandoned Vehicle - Street
Animal Services
☐ Animal Services - Abandoned
☐ Animal Services - Animal Bite (Contained)
☐ Animal Services - Animal Bite (Not Contained)
☐ Animal Services - Animal in Vehicle
☐ Animal Services - Assist
☐ Animal Services - Case updating
☐ Animal Services - Closing or Canceling a case
☐ Animal Services - Community Cats
☐ Animal Services - Cruelty
☐ Animal Services - Dead Animal
☐ Animal Services - Dead Animal Exposure
☐ Animal Services - Dead Animal PD non-Emergency
☐ Animal Services - Fostering Questions
☐ Animal Services - Lab Specimen
☐ Animal Services - Lost/Found Pet in County
☐ Animal Services - Mobile Pet/Vaccines/Microchipping
☐ Animal Services - Nuisance / Aggressive Confined
☐ Animal Services - Nuisance / Barking, Animal Noise
☐ Animal Services - Nuisance / Feces
☐ Animal Services - Nuisance / Feeding Strays
☐ Animal Services - Nuisance / Permits
☐ Animal Services - Nuisance / Unrestrained Animal / Confinement Issue
☐ Animal Services - Owner Surrender
☐ Animal Services - Owner surrender (Financial Issues)
☐ Animal Services - Pet Euthanization
☐ Animal Services - Standards of Care
☐ Animal Services - Stray / Holding
☐ Animal Services - Stray / Loose
☐ Animal Services - Stray / Sick / Injured
☐ Animal Services - Stray / Traffic
☐ Animal Services - Sun City Cats
☐ Animal Services - TNR Cat Impoundment
☐ Animal Services - Vicious Animal
☐ Animal Services - Vicious Wildlife (Contained)
☐ Animal Services - Wildlife / Exposure
☐ Animal Services - Wildlife / Risk
☐ Animal Services - Wildlife / Sick, Injured, Stuck
☐ Animal Services - Wildlife Trapped
☐ Animal Services - Wildlife / Vicious (Sans house snakes)
Bees / Wasps
☐ Bees/Wasps - Actively Swarming
☐ Bees/Wasps - General Info
Capital Improvement
☐ Capital Improvement
City Attorney
☐ City Attorney - Filing a claim
☐ City Attorney - Filing a complaint
☐ City Attorney - Open Records
City Clerk
☐ City Clerk
City Management & Elected
☐ City Manager, deputy city managers, chief financial officer
☐ City Representatives
☐ Mayor
Code Enforcement
☐ Code Enforcement - Auto Repair in Residential
☐ Code Enforcement - Basketball Hoops (Hazard)
☐ Code Enforcement - Basketball Hoops (Non-Hazard)
☐ Code Enforcement - Contacting Code Enforcement
☐ Code Enforcement - Container on Right of Way / Dumpster Complaints (ESD)
☐ Code Enforcement - Container on Right of Way / Dumpster Complaints (non ESD)
☐ Code Enforcement - Dead Trees (Not Sparking)
☐ Code Enforcement - Dead Trees (Sparking)
☐ Code Enforcement - Dog / Animal Feces
☐ Code Enforcement - Garage Sales
☐ Code Enforcement - Handicap Ramp Use - Driveway (in progress)
☐ Code Enforcement - Handicap Ramp Use - Driveway (Not In Progress)
☐ Code Enforcement - Illegal Dumping (Longer than 30 mins ago)
☐ Code Enforcement - Illegal Dumping (within the last 30 mins)
☐ Code Enforcement - Illicit Discharge
☐ Code Enforcement - Junk Vehicle - Residential (In the Street)
☐ Code Enforcement - Junk Vehicle - Residential (On property)
☐ Code Enforcement - Laundromat Complaints
☐ Code Enforcement - Noise (in progress)
☐ Code Enforcement - Noise (Not in Progress)
☐ Code Enforcement - Outdoor Residential Odor (gas or dead/dying odors)
☐ Code Enforcement - Outdoor Residential Odor (not gas or dead/dying odors)
☐ Code Enforcement - Oversized Vehicle in Residential (Is obstructing view or blocking driveway)
☐ Code Enforcement - Oversized Vehicle in Residential (not obstructing view or blocking driveway)
☐ Code Enforcement - Pool Complaints
☐ Code Enforcement - Prohibited Signs - Code
☐ Code Enforcement - Shopping Cart
☐ Code Enforcement - Sidewalk Obstruction (in-progress vehicle)
☐ Code Enforcement - Sidewalk Obstruction (not an in-progress vehicle)
☐ Code Enforcement - Storage
☐ Code Enforcement - Tattoo Business Complaint
☐ Code Enforcement - Unapproved Surface
☐ Code Enforcement - Weeds, Trash, and Debris
County & Health
☐ County Clerk
☐ Department of Health - Infectious Disease
☐ Public Health
Agencies & Utilities
☐ Electric
☐ Fire Department
☐ International Airport
☐ Police Department
☐ Water - Non-public hazard
☐ Water - public hazard
Environmental Services
☐ Environmental Services - General info
☐ Environmental Services - Follow up
PD (Police) Specific
☐ PD - Motor Vehicle Accident
☐ PD - Police Report / Followup
☐ PD - Police Request
☐ PD - Robberies
☐ PD - Thefts
☐ PD - Welfare Check
SD (Parks Restrooms)
☐ SD - Restroom Graffiti (Outside Park Restroom)
Fire Alarm
☐ Fire Alarm - Alarm Company Calling
☐ Fire Alarm - Citizen Calling
City Operations & Services
☐ Human Resources
☐ Information Technology
☐ Medical Alarms
☐ Medical Requests
☐ Municipal Courts
☐ Parking Meter Issues
☐ Parks and Recreation
☐ Speak to a human
☐ Sun Metro
☐ Tow Information/ Follow Up/ Repossession
Parks Land Management
☐ Parks Land Management - Lighting
☐ Parks Land Management - Mowing
☐ Parks Land Management - Park Supplies
☐ Parks Land Management - Pet Waste / Bags
☐ Parks Land Management - Playground Equipment
☐ Parks Land Management - Pruning
☐ Parks Land Management - Restroom Graffiti (Inside Park Restroom)
☐ Parks Land Management - Restroom Issues
☐ Parks Land Management - Someone Living in Restroom
☐ Parks Land Management - Sprinkler / Irrigation Issue
☐ Parks Land Management - Trash
☐ Parks Land Management - Vehicles Driving on Grass within the Park
☐ Parks Land Management - Weeds/Weeding - Grass is Yellow/Dead
Planning & Inspection
☐ Planning and Inspection - Bed Bugs
☐ Planning and Inspection - Building Without Permit(s)
☐ Planning and Inspection - Business Licensing
☐ Planning and Inspection - Dilapidated / Open / Abandoned / Vacant Buildings (Not-Vacant)
☐ Planning and Inspection - Dilapidated / Open / Abandoned / Vacant Buildings (Vacant)
☐ Planning and Inspection - Handicap / Disabled Parking Signs
☐ Planning and Inspection - Light Nuisance
☐ Planning and Inspection - On Premise Sign Violations
☐ Planning and Inspection - Outside Storage Standards
☐ Planning and Inspection - Rock Wall Repairs / Permits
☐ Planning and Inspection - Sewage Leaks
☐ Planning and Inspection - Sidewalk Repair Complaints
☐ Planning and Inspection - Special Privilege Permits and Licenses
☐ Planning and Inspection - Tenant Complaints
☐ Planning and Inspection - Unapproved Surface Parking - COMMERCIAL PROPERTY ONLY
☐ Planning and Inspection - Unsanitary/No Access to Public Restrooms
☐ Planning and Inspection - Vacant Building Registration
☐ Planning and Inspection - Zoning Land Use
Streets & Maintenance
☐ Streets & Maintenance - Bike Lanes Information ONLY
☐ Streets & Maintenance - Crosswalks (non-public hazard)
☐ Streets & Maintenance - Crosswalks (public hazard)
☐ Streets & Maintenance - Guardrail / Guard post (non-public hazard)
☐ Streets & Maintenance - Guardrail / Guard post (public hazard)
☐ Streets & Maintenance - Illumination Lights (install)
☐ Streets & Maintenance - Illumination Lights (repairs/maintenance non-public hazard)
☐ Streets & Maintenance - Illumination Lights (Repairs/Maintenance Public Hazard)
☐ Streets & Maintenance - Pavement Marking - Road Striping
☐ Streets & Maintenance - Potholes/Sinkholes (non-public hazard)
☐ Streets & Maintenance - Potholes/Sinkholes (public hazard)
☐ Streets & Maintenance - Residential Parking District (RPD) Application and Parking Permits
☐ Streets & Maintenance - Roadside Memorial Markers
☐ Streets & Maintenance - School Zone/School Flashers (citizen calling)
☐ Streets & Maintenance - School Zone/School Flashers (Principal calling)
☐ Streets & Maintenance - Sidewalks
☐ Streets & Maintenance - Street Cleanup
☐ Streets & Maintenance - Street Humps (install)
☐ Streets & Maintenance - Street Humps (repair non public hazard)
☐ Streets & Maintenance - Street Humps (repair public hazard)
☐ Streets & Maintenance - Street Humps (Requesting update)
☐ Streets & Maintenance - Street Name Sign (non public hazard)
☐ Streets & Maintenance - Street Name Sign (public hazard)
☐ Streets & Maintenance - Traffic Circle (Roundabout) (install)
☐ Streets & Maintenance - Traffic Circle (Roundabout) (Maintenance - non public hazard)
☐ Streets & Maintenance - Traffic Circle (Roundabout) (Maintenance - public hazard)
☐ Streets & Maintenance - Traffic Control Permits (TCP's) / Paving Cut Permit (PCP's) / Paving Cut Inspections
☐ Streets & Maintenance - Traffic Signal (Install)
☐ Streets & Maintenance - Traffic Signal (Repair non public hazard)
☐ Streets & Maintenance - Traffic Signal (Repair public hazard)
☐ Streets & Maintenance - Visability Obstruction