Minimum Technical Requirements

Edited

Product: Prepared

Audience: IT Admins

Last Updated: 03/03/2025


Outcome Statement

After reading this section, you will understand what hardware, software, and network requirements are needed to use Prepared Assist and Prepared Live.


Overview

Prepared Assist and Prepared Live are cloud-based platforms accessible from modern web browsers. To ensure optimal performance, IT Admins should confirm all devices and networks meet the following requirements.


Prerequisites

✅ IT Admin role required for initial setup.
✅ Firewall and network access permissions.


System Requirements

Supported Operating Systems

  • Windows 10+

  • macOS 12+

Supported Browsers

  • Google Chrome (preferred)

  • Mozilla Firefox

  • Microsoft Edge

Minimum Hardware

  • CPU: 2.6 GHz dual-core or better

  • RAM: 4GB minimum

  • Internet: Reliable broadband connection

Network & Firewall


Best Practices

  • Schedule periodic browser updates to ensure compatibility.

  • Confirm that ad blockers and security software do not interfere with Prepared URLs.

  • Test system performance using Prepared’s audio and video testing tools before going live.


FAQs

Question

Answer

Can we run Prepared on tablets?

Not officially supported for dispatch.

Does Prepared support VPN access?

Yes, if configured correctly.

What if calls drop?

Check firewall and network stability.


Support & Additional Resources