Minimum Technical Requirements
Product: Prepared
Audience: IT Admins
Last Updated: 03/03/2025
Outcome Statement
After reading this section, you will understand what hardware, software, and network requirements are needed to use Prepared Assist and Prepared Live.
Overview
Prepared Assist and Prepared Live are cloud-based platforms accessible from modern web browsers. To ensure optimal performance, IT Admins should confirm all devices and networks meet the following requirements.
Prerequisites
✅ IT Admin role required for initial setup.
✅ Firewall and network access permissions.
System Requirements
Supported Operating Systems
Windows 10+
macOS 12+
Supported Browsers
Google Chrome (preferred)
Mozilla Firefox
Microsoft Edge
Minimum Hardware
CPU: 2.6 GHz dual-core or better
RAM: 4GB minimum
Internet: Reliable broadband connection
Network & Firewall
Allow outbound traffic to prepared.live and prepared911.com.
Allow ports:
443 (HTTPS)
3478 (TURN/STUN for WebRTC media)
Best Practices
Schedule periodic browser updates to ensure compatibility.
Confirm that ad blockers and security software do not interfere with Prepared URLs.
Test system performance using Prepared’s audio and video testing tools before going live.
FAQs
Question | Answer |
|---|---|
Can we run Prepared on tablets? | Not officially supported for dispatch. |
Does Prepared support VPN access? | Yes, if configured correctly. |
What if calls drop? | Check firewall and network stability. |
