Whitelisting
Edited
If your dispatch center uses a firewall, proxy, or other network security controls that restrict inbound or outbound traffic, you must allowlist (whitelist) specific Prepared domains to ensure the applications function correctly.
This article applies to:
Prepared
Approved Domains for Prepared
Your network must allow outbound access to the following domains, ports, and traffic types.
Prepared Live Core Services
*.prepared.live
Port: 443 (TCP)
Includes:Port 443 (TCP)
Port 3478 (UDP)
Port 443 (TCP)
Port 3478 (UDP)
Prepared Platform Services
*.prepared911.com
Port: 443 (HTTPS)
Includes:Additional service:
TLS over port 31092
ANET / ION Services
*.ion.prepared.live
Port: 443
Includes:
Prepared App Services
*.preparedapp.com
Port: 443
Includes:
Media, Identity, and Third-Party Services
live-production-media.s3-fips.us-east-1.amazonaws.com
Port: 443maps.googleapis.com
Port: 443maps.gstatic.com
Port: 443fonts.googleapis.com
Port: 443