Report Radio Transcription Errors to Improve Accuracy

Feature: Radio Transcription Error Reporting
Audience: Call Takers, Dispatchers, Supervisors, Administrators
Last Updated: 03/17/2026

By completing this task, you will be able to identify and report transcription errors so the system can improve accuracy over time.

The Radio Transcription Error Reporting feature allows you to flag incorrect transcriptions directly within the dispatch experience.

When you submit a correction, the system uses that feedback to improve future transcription accuracy. This helps reduce repeated errors and enhances overall system performance.

Use this feature when:

• A word or phrase is transcribed incorrectly

• The transcription does not match the actual audio

• Clarity is critical for documentation or response accuracy

• Ensure audio playback is available for the transcription

• Confirm the correct wording before submitting a correction

1. Play back the radio transmission.

2. Identify the incorrect word or phrase in the transcription.

3. Highlight the incorrect text.

4. Click Report Transcription Error.

5. Enter the correct transcription.

6. Submit the report.

• Your correction is sent to Prepared.

• The system uses this feedback to improve transcription accuracy.

• Over time, repeated errors are reduced as the system learns from user input.

• Verify the audio before submitting a correction.

• Submit corrections as soon as errors are identified.

• Focus on accuracy, especially for critical terms (e.g., locations, incident details).

For assistance, contact: Support@prepared911.com