Teams
Edited
Teams
What Teams are for
Operational filtering: filter All Incidents and Analytics by team
Supervisory oversight: review trends by shift/unit
Training/coaching: track cohorts (trainees, new hires)
What each column means
Name: team name (best practice: shift/unit/function)
Lead: team lead(s) (typically supervisors/managers)
Members: users included in the team (drives team-based filtering)
ACT Settings → Teams → Create Team
Name: label used in filters and on the Teams page
Team Leads: owners responsible for coaching and roster hygiene
Team Members: users included in the team
Confirm / Cancel: create team or exit
Important behavior
Teams are primarily for filtering/analytics, not permissions.
Team-based filtering is most reliable for activity after teams are created and membership is current.
