Integrations

Edited

Apple → Caller Device Integration → Emergency SOS Live Video (toggle)

Function
Allows supported iPhone callers to stream live video or share media during an active call (without relying only on link-based sharing).

Usage

  • Turn ON if your center is operationally ready for caller video intake and policy/training supports it.

  • Leave OFF if not operationally ready.

Assistive Call Taking CAD Integration → “Send AI Generated Insights to CAD Automatically” (toggle)

Function
Automatically sends AI-generated ACT insights to CAD when you have a validated ACT ↔ CAD integration in place.

Usage

  • Turn ON only if your CAD integration is live and validated.

  • Leave OFF if your center does not have CAD integration enabled (otherwise it may create expectations without functional impact).