Nature Codes
Edited
Nature Codes are incident type labels used for categorization, filtering, reporting, and workflow triggers.
Nature Codes page
Nature Code: available incident types
Actions: Edit / Delete
Add Nature Code: create a new code
Add New Nature Code
Name: standardized display name
Add Code: creates the code
Cancel: exits without changes
Practical guidance
Keep the list tight so selection stays consistent.
Align with your SOPs and CAD whenever possible.
Use Nature Codes as clean workflow triggers (predictable automation).


