Validate Caller ID Behavior

Edited

ANET may swap or preserve caller ID depending on configuration.

You must validate:

What number call-takers see
Whether original caller ID is preserved
Whether internal logic requires special handling

How to Test Caller ID Behavior

Place test call from known mobile number.
Trigger transfer to PSAP.
Observe:
- Caller ID displayed
- Any formatting changes
Confirm internal CAD or logging systems handle this correctly.

Caller ID confusion is often misdiagnosed as system failure.